Contact Us

PT INDOPERKASA SUKSESJAYA REASURANSI

Address

Plaza Mutiara Lt. 21 Suite 2102

Jl. Dr. Ide Agung Anak Agung Kav. E 1-2 No. 1 & 2, Kuningan Timur, Setiabudi

Jakarta 12950 – Indonesia

Telephone

+62 21 39710799

INFORMATION AND ENQUIRIES

Please fill out the form below and one of our representatives will be in contact shortly






    CONSUMER COMPLAINT SERVICE PROCEDURE

    Complaints are submitted by Consumers (who are Persons in Charge of the Company’s Business Partners) by filling out the complaint form in the form of identity data correctly and attaching supporting documents. Supporting documents in the form of scans of Consumer Identity Cards and/or Consumer Representatives, scans of power of attorney, and scans of other supporting evidence.

    complaint procedure 2

    NOTES

    *Complaint handling will be followed up for a maximum of 10 working days since the complete document has been received and can be extended for the next 10 working days (with written notice).

    **If an agreement is not reached, consumers are welcome to resolve the dispute through the Financial Services Sector Alternative Dispute Resolution Institution (LAPS SJK) in accordance with LAPS SJK procedures and regulations or the Court.